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Border Bus - Powering Seamless Travel for Latitude Festival

Flexible ticketing and real-time tracking for one of the UK’s most family-friendly festivals

Overview

BorderBus partnered with Rise Digital Media to deliver a reliable and dynamic passenger experience for attendees of Latitude Festival. Using our mobile app, festival-goers can easily purchase event transport tickets and access live vehicle tracking to plan pickups and drop-offs with confidence.

Services provided

Vehicle tracking

Payments

Ticketing

Passenger Information

Key Features

Mobile Ticketing: Flexible, digital ticket options available throughout the event period — supporting one-way, return, and multi-day usage.

Live Bus Tracking: Real-time updates on shuttle locations ensure passengers know exactly when and where to board.

Scalable for Peak Demand: System scaled to handle high passenger volumes during peak arrival and departure times.

Frictionless Experience: Fast boarding with mobile barcode validation and real-time vehicle data improves operational efficiency and passenger satisfaction.

Festival Impact

Thousands of digital tickets issued with no queues or printing needed

Reduced pressure on support teams via live ETA visibility for users

Enhanced brand perception through a tech-forward, user-friendly solution

Seamless alignment between BorderBus’s operations and festival logistics

Conclusion

With Rise’s event transport platform, BorderBus delivers a modern, connected experience at Latitude Festival — turning festival travel into a seamless part of the celebration.