Case Studies

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Enterprise

Transdev Digital Transformation Shaping the passenger experience across Yorkshire & Lancashire

Transdev partnered with Rise Digital Media to lead a full digital transformation of its customer-facing systems. With a hard migration deadline and multiple regional brands to support, the Rise team delivered a new website, mobile ticketing app, real-time journey planner, and back-office tools — all launched within just 3 months.


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Enterprise

Citylink transforms its digital services with Rise’s powerful SaaS platform, delivering seamless booking, payments, and real-time tracking

With improved flexibility, live passenger data, and smarter fare options, Citylink now offers a streamlined, user-friendly experience across every customer touchpoint. With improved flexibility, live passenger data, and smarter fare options, Citylink now offers a streamlined, user-friendly experience across every customer touchpoint.


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Growth

Masons Coaches - Smarter School Transport Between Aylesbury and Milton Keynes

Masons Coaches operate 8 vehicles across 8 dedicated school transport routes, servicing 4 schools and over 600 students in the Aylesbury to Milton Keynes corridor. Working in partnership with Rise Digital Media, they have transformed their school transport operation into a fully digital, parent-friendly experience — increasing efficiency, compliance, and passenger confidence.


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Growth

Border Bus - Powering Seamless Travel for Latitude Festival

BorderBus partnered with Rise Digital Media to deliver a reliable and dynamic passenger experience for attendees of Latitude Festival. Using our mobile app, festival-goers can easily purchase event transport tickets and access live vehicle tracking to plan pickups and drop-offs with confidence.


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Enterprise

Diamond Bus: A Long-Term Partnership Delivering Scalable, Unified Digital Services

As one of the UK’s most active bus groups, Diamond has expanded rapidly through acquisition and service development. Throughout this journey, Rise has provided the technology and expertise to consolidate digital services into a single, scalable platform — capable of supporting multiple operating brands under one shared infrastructure.